Thanks for visiting the SimpleSpace website! Below you will find answers to some commonly asked questions. Don’t see your question in these FAQs? Please use the form to submit a question to our team.
SimpleSpace FAQs
*Yard waste cannot be combined with junk or Trash. We take yard waste, but it is a seperate service. This includes grass clippings, leaves, and branches. If you mix yard waste with trash the landfill has a zero tolerance policy. We will have to charge you an additional $200. The fee to get rid of yard is expensive, and we have to remove it from the dumpster.
We do not take rock, sod, or dirt.
On the day of your scheduled service, please have the driveway/parking area clear of vehicles. We strive to always be on time. In the event of delays we will always call. Please look for an email after booking online (check your junk/spam folder if you don’t see it soon). We will also send a reminder email for an upcoming service.
- We cannot take hazardous waste: This includes but is not limited to the following: paint, solvents, motor oil, pesticides, fertilizers, flammable liquids, and propane tanks.
- For appliances containing Freon please add $35 (the dump charges extra for these items). This includes refridgerators, freezers, mini fridges, AC units, and AC window units.
- Tires will be assessed a fee of $15 per tire. (this item needs to be left outside of the trailer, and we will place it in our trucks)
- Extremely heavy items need to be disclosed. Our dump fees are based on weight. The fee that we have charged you includes a dump fee; however, extremely heavy items will be very expensive to get rid of therefore they will need to be disclosed. We will need to charge extra for pianos, pool tables, a large amount of stone countertops (a few pieces are okay) and cast iron tubs. (the additional fees ranges from $25 – $125)
- We do not haul bulk rock or shingles.
- Failure to disclose the information above could result in additional fees.
- If you have any questions not addressed by these FAQs, please don’t hesitate to reach out.
- Cancellations:
- Cancellations need to occur at least 48 hours in advance Monday – Friday.
- Any cancellation that occurs prior to the 48 hours of your scheduled service, you will be issued a full refund.
- Cancellations that occur after the 48 hour window will be subject to a $75 cancellation fee. Your refund will be the cost of the service less the $75 charge.
- Rescheduling:
- If you need to reschedule, please reschedule 48 hours prior to your scheduled service.
- Inclement Weather
- Severe weather will cause delays. We will reach out to you in the event of delays.
Yes! We haul all types of appliances. However there will be an additional fee for refrigerators, freezers, and A/C units. The additional fee is $35. Refrigerators contain freon and need to be taken to a different location, and we will incur an additional fee.
Sorry. Dirt, rock, and sod are very heavy. We do not provide a service for dirt, rock, or sod disposal.
We do not take bulk shingles.
We take construction materials. We do not take hazardous items.
- Some construction materials are extremely heavy. If you have bulk granite counters/slabs we need to know prior to your scheduled service.
- Granite, marble, quartz, and any other type of aggregate countertop needs to be disclosed. Counters are extremely heavy.
Still Have a Question?
SimpleSpace, LLC, is a locally-owned and operated decluttering, junk removal and mobile dumpster company serving St. Charles County, Missouri, and other select areas in the St. Louis Metro Area. We proudly serve home and business clients’ hauling needs and are fully-insured, reliable and honest.
Some of the ways we assist include: Mobile Dumpster Drop-off, Estate Cleanout, Fence Removal, Relocating to a Senior Living Community, Construction Company Assistance, Clutter Cleanup, Junk Removal, Brush Removal, Paint Haul Away, Backyard Swingset Removal, Garage Sale Cleanup, Commercial Cleanups & Removals and more. We have happy clients throughout St. Charles County and other cities in the St. Louis Metro Area, including:
- Saint Peters, 63376
- O'Fallon, 63368 and 63366
- Lake Saint Louis, 63367
- St. Charles, 63301, 63303 and 63304
- Cottleville, 63376
- Wentzville, 63385
- Chesterfield, 63005 and 63017
- Creve Coeur, 63141
- Maryland Heights, 63146
- Town & Country, 63131
- Moscow Mills, 63362
- Ballwin, 63011
- Ellisville, 63021
- Wildwood, 63038 and 63040
- Defiance, 63341
- Foristell, 63348
- Flint Hill, 63346
- New Melle, 63365
Please call or text SimpleSpace at 314-623-9100 to discuss needs or book an appointment online now. We are a family- and locally-owned business ready to serve you. With fair prices and dependable service, we aim to simplify your home or business through professional decluttering and junk removal. Less Clutter – Less Stress. That’s SimpleSpace.